Shipping policy
Shipping Policy for Three Arrows Creative
Effective Date: January 1, 2024
At Three Arrows Creative, we aim to provide our customers with a seamless shopping experience, including prompt and reliable shipping. Please read our shipping policy below for important information regarding shipping options, costs, and delivery times.
1. Shipping Destinations
We currently ship to addresses in the United States e.g., domestic. If we do not ship to your location, please reach out prior to placing your order to see if we can make shipping accommodations to you.
2. Processing Time
Orders are typically processed within 7-10 business days after payment confirmation. Please note that processing times may vary during peak seasons or due to unforeseen circumstances. If a rush order is required, please contact us at ourthreearrows@gmail.com to see if we are able to rush your order for an added fee.
3. Shipping Methods and Costs
We offer the following shipping options:
- Standard Shipping: USPS Ground Advantage 2-5 Days
- Expedited Shipping: USPS Priority Mail 1-3 Days
- Free Shipping: Free shipping on orders of $75 or more
Shipping costs will be calculated at checkout based on your location and selected shipping method.
4. Delivery Times
Delivery times may vary based on your location and the shipping method chosen. While we strive to meet the estimated delivery times, we cannot guarantee them due to factors beyond our control, such as carrier delays or weather conditions.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at ourthreearrows@gmail.com within 14 days of the delivery date. We will work with you to resolve the issue promptly.
7. Changes to Shipping Policy
We reserve the right to modify this shipping policy at any time. Any changes will be posted on our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Three Arrows Creative
11252 S Township Rd, Canby, Oregon 97013
ourthreearrows@gmail.com
(503) 318-1165